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#HOW MANY AGENT LICENSES ARE IN USE CISCO UCCX 11.5 HOW TO#
#HOW MANY AGENT LICENSES ARE IN USE CISCO UCCX 11.5 SOFTWARE#

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#HOW MANY AGENT LICENSES ARE IN USE CISCO UCCX 11.5 HOW TO#

Describe how to calculate, verify, and add license units to CUCM.

Describe the characteristics of the CUCM database and how it provides redundancy.

Describe the characteristics of the CUCM operating system.

Describe the hardware requirements for CUCM.

Describe the architecture and role of CUCM.

Describe the components of a Cisco Unified Communications solution and each component's functionality.

Upon completing this chapter, you will have an understanding of the CUCM architecture and be able to meet the following objectives:

#HOW MANY AGENT LICENSES ARE IN USE CISCO UCCX 11.5 SOFTWARE#

This lesson introduces and describes the role, architecture, hardware and software requirements, and the licensing model of the CUCM. Understanding the role that CUCM plays in a converged network from a system, software, and hardware perspective is necessary for successfully installing and configuring CUCM. A Cisco Unified Communications deployment relies on Cisco Unified Communications Manager (CUCM) (formerly known as Cisco Unified CallManager) for its call-processing and call-routing functions.